Company News

Wednesday - 19 June 2024
15:00

Rollover on OIL, US100, US2000, US30, US500

Today, at the end of trading day OIL, US100, US2000, US30 and US500 underlying instruments will change their delivery dates. Current difference between prices of futures with consecutive delivery terms is:

- US30 approx. 432 index points

- OIL approx. -0.75 USD

- US2000 approx. 22.7 index points

- US500 approx. 69.0 index points

- US100 approx. 278.25 index points

It means that if nothing occurs between today's closing and tomorrow’s opening, open price for:
- US100, US2000, US30, US500 should be higher by given values
- OIL should be lower by given value

Change of position value connected with base change will be corrected by swap points equal to base value. Clients with limit and stop orders close to current price are kindly requested to adjust their position to changes in base value. Otherwise stop and limit orders will be executed according to standard procedure.

This information applies to the above-mentioned instruments available in all offers on the xStation and MT4 platforms. Please note that the names of the instruments in individual offers may be slightly different.

A detailed list of all instrument names is available in MARGIN TABLE.

Important:
It is crucial to remember that after calculating the swap points (which are the result of the base between two series of contracts of underlying instrument), the value of the registers of Customer's account will change. With a very large base, it may happen that the required MARGIN LEVEL is exceeded. In such a case automatic closure of the position will start, starting with the position that generates the lowest financial result and will continue until the moment when the required MARGIN LEVEL is achieved. Customers should also adjust their active pending orders. If the order activation price set by the client is within the gap related to rollover, the order will be executed at the opening price of the instrument. To avoid this situation PENDING ORDERS must be removed before the end of the trading session of the instrument on the rollover day.

 

XTB

12:48

Postponed rollover on HKComp, CHNComp to 25.06.2024

Rollover on HKComp, CHNComp will be postponed from 19.06.2024 to 25.06.2024

 

XTB

Tuesday - 18 June 2024
01:24

Rollover on AUS200, MEXComp, WHEAT

Today, there is a change of delivery date for AUS200, MEXComp, WHEAT instruments. Clients who have open positions will be credited or debited with proper swap points amounts.

These are:

- MEXComp -1470 swap points for long position; 1470 swap points for short position

- AUS200 13 swap points for long position; -13 swap points for short position

- WHEAT -1700 swap points for long position; 1700 swap points for short position

This information applies to the above-mentioned instruments available in all offers on the xStation and MT4 platforms. Please note that the names of the instruments in individual offers may be slightly different.

A detailed list of all instrument names is available in MARGIN TABLE.

XTB

17:45

Rollover on AUS200, MEXComp, WHEAT

Today, at the end of trading day AUS200, MEXComp and WHEAT underlying instruments will change their delivery dates. Current difference between prices of futures with consecutive delivery terms is:

- WHEAT approx. 19.00 USD

- MEXComp approx. 910 index points

- AUS200 approx. -11 index points

It means that if nothing occurs between today's closing and tomorrow’s opening, open price for:
- MEXComp, WHEAT should be higher by given values
- AUS200 should be lower by given value

Change of position value connected with base change will be corrected by swap points equal to base value. Clients with limit and stop orders close to current price are kindly requested to adjust their position to changes in base value. Otherwise stop and limit orders will be executed according to standard procedure.

This information applies to the above-mentioned instruments available in all offers on the xStation and MT4 platforms. Please note that the names of the instruments in individual offers may be slightly different.

A detailed list of all instrument names is available in MARGIN TABLE.

Important:
It is crucial to remember that after calculating the swap points (which are the result of the base between two series of contracts of underlying instrument), the value of the registers of Customer's account will change. With a very large base, it may happen that the required MARGIN LEVEL is exceeded. In such a case automatic closure of the position will start, starting with the position that generates the lowest financial result and will continue until the moment when the required MARGIN LEVEL is achieved. Customers should also adjust their active pending orders. If the order activation price set by the client is within the gap related to rollover, the order will be executed at the opening price of the instrument. To avoid this situation PENDING ORDERS must be removed before the end of the trading session of the instrument on the rollover day.

 

XTB

Monday - 17 June 2024
03:15

Rollover on NATGAS, SOYBEAN, SOYOIL

Today, there is a change of delivery date for NATGAS, SOYBEAN, SOYOIL instruments. Clients who have open positions will be credited or debited with proper swap points amounts.

These are:

- SOYBEAN 2750 swap points for long position; -2750 swap points for short position

- NATGAS -79 swap points for long position; 79 swap points for short position

- SOYOIL -16 swap points for long position; 16 swap points for short position

This information applies to the above-mentioned instruments available in all offers on the xStation and MT4 platforms. Please note that the names of the instruments in individual offers may be slightly different.

A detailed list of all instrument names is available in MARGIN TABLE.

XTB

18:55

Statement Regarding the Outage on June 17, 2024

On Monday, June 17, between 15:31 and 15:57, our platform was unavailable to customers. During the US market opening, we received incorrect quotations for all US stocks from our provider, which artificially triggered automatic transactions and disrupted the functioning of the trading server. As a result, clients were unable to log into their accounts.

We understand that the responsibility for the platform's operation lies with XTB, and we deeply apologise for the situation. All erroneous orders were immediately corrected.

Today's issue has the same technical cause as the outage on June 12. Consequently, we have launched a special team that identified the root cause of the problems and replicated it in testing environments. We are currently working on a permanent solution and its swift implementation in production. Simultaneously, we anticipate completing a more than six-month-long project by September to modernise the trading server, significantly improving its capacity for faster scaling and thus making the XTB platform permanently resilient to sudden changes in transaction volumes.

We ask all users affected by this situation to submit claims electronically through the form available in the client office.

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